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Free UK Mainland Delivery & International Shipping Quotes at Request

Shackleton Fox Square Logo
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Deliveries & Returns

At Shackleton Fox Antiques, we prioritise customer service and strive to provide a pleasant and efficient shopping experience from start to finish. We are committed to ensuring your satisfaction with your purchase, and as the business owner, Jackie Shackleton-Fox, personally handles all customer inquiries.

When it comes to delivery, we understand the importance of careful handling. Each item we ship is unique and irreplaceable, making them valuable to our customers. That’s why we take great care in packaging and shipping. We meticulously consider the shape, size, fragility, and distance of travel for each piece, in order to determine the most suitable packaging and mode of transport.


Our pricing structure is designed to offer convenience to our customers. All prices displayed on our website include delivery for customers in mainland England and Wales. However, for deliveries outside of these areas, the checkout process will exclude delivery charges. Rest assured, we will contact you via email within 48 hours of your transaction to arrange shipping.


After your online purchase, we will keep you informed about your delivery date and provide you with tracking details. We want to ensure that you have complete visibility and peace of mind throughout the delivery process.


While we anticipate that you will be delighted with your purchase from Shackleton Fox Antiques, we understand that there may be instances where a return is necessary. In such cases, we offer a full refund policy.

Please inform us via email or telephone within 48 hours of delivery if you wish to return an item.

The returned stock must be delivered back to us within 14 days, in the same condition it left our premises.

We are committed to providing exceptional customer service and ensuring your satisfaction with every aspect of your shopping and delivery experience.